WHO CAN PLAY?
Our favourite thing about escape rooms is that they’re an activity that’s suitable for everyone! We’re aware that some groups might have some further questions so please don’t hesitate to contact a member of the team if we haven’t answered your question here.
DO WE NEED TO SPEAK ENGLISH?
Due to the nature of escape rooms, having at least one team member with a good understanding of the English language is highly recommended.
IS CAN YOU ESCAPE? ACCESSIBLE?
Edinburgh: Operation Odyssey is suitable for one wheelchair user per group, but unfortunately Operation Spellbound is not as it’s down a flight of stairs. We have a ramp for wheelchair access into the venue and an accessible bathroom.
York: Unfortunately, due to our venue being up two flights of stairs with no lift, we regret to say that we are not wheelchair accessible in our York location.
VISUAL & HEARING IMPAIRMENTS
Our scenarios tend to be very visual so having a severe visual impairment may make it very difficult for you to play the game. Those who have impaired hearing will still be able to enjoy the experience with the help of their team.
Please note that if you use reading glasses we recommend that you bring them along with you as some puzzles will need you to read some small print.
We appreciate that not all accessibility issues are in regards to wheelchairs, visual, and hearing impairments so if you have any specific questions, please do contact us.
HOW OLD DO WE HAVE TO BE?
Our escape rooms are great family activities: in fact, we've even won a Best Family Day Out award!
Whilst we design the game to be as accessible as we can, the nature of the experience means that children under the age of 10 may find some of the puzzles difficult. However, we are well aware that there are some clever little people so please use your discretion (we have had children as young as five take part - and a baby agent came along once too!). We would highly recommend at least two adults per group.
Please note that we do require an adult to stay in the building if under 16s are playing, and under 12s must have an adult accompany them in the room.